How it works

Start to certified mail takes about five minutes. The process is the same across every U.S. state, with the state-specific law and deadlines applied automatically.

1. Tell us about your case

Drag in your lease (PDF or photos), and we'll auto-fill the landlord's name and address, the deposit amount, and the lease end date. You can skip the upload and type those fields manually if you don't have the lease handy.

A few structured questions follow: what state, when you moved out, what your landlord did or didn't do after move-out (returned nothing, returned partial, sent itemization but late, no itemization at all, etc.). Your answers determine which of our five letter types is right for your case.

2. Review the letter

We generate the letter immediately and show you a PDF preview. The letter cites your state's exact statute, computes your deadline from your move-out date, and includes a 10-day response window for the landlord. You can edit any of the structured fields — names, addresses, dates, amounts — but not the legal prose. (That's reviewed by an attorney before publication.)

3. Pay and we mail it

Once you're happy with the preview, you pay $49.99, we print the letter, and dispatch it via USPS Certified Mail with Return Receipt Requested — same business day. You get a tracking number immediately.

If you change your mind within 48 hours and the letter hasn't been mailed yet, we issue a full refund. See Refund Policy.

4. Track delivery and what comes next

Your dashboard shows the letter status (printed, in transit, delivered, signature received). When the landlord signs for it, the clock starts on their 10-day response window.

Most landlords respond within 7 to 14 days of signing. If yours doesn't, you can fire a follow-up notice from the dashboard. If you eventually need to escalate to small-claims court, the optional Complete Case Bundle ($24.99) prepares the packet.

What we don't do

We aren't a law firm and we don't provide legal advice. We provide self-help templates that have been reviewed by licensed attorneys and a mailing service for sending them. If your situation is unusual — eviction proceedings, broken lease, large damages claims — talk to a tenants' rights attorney. See our disclaimer for the full picture.